1. Do you ship worldwide?
Yes, we offer fast and secure international shipping to most countries.

2. How long does shipping take?

• Europe: 2–5 business days

• USA/Canada: 5–9 business days

• Rest of the world: 7–14 business days

3. How can I track my order?
After your order is shipped, you’ll receive a tracking link via email. You can also use the "Track Order" page on our website.

4. What payment methods do you accept?
We accept Visa, Mastercard, PayPal, Apple Pay, and other secure payment options.

5. Can I cancel or change my order?
You can request changes or cancellations within 12 hours of placing your order by contacting us at informatique13@yahoo.com.

6. What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in original packaging.

7. Do your products come with a warranty?
Yes, most products include a standard manufacturer warranty. Check the product page for details.

8. How do I contact customer support?
You can reach us anytime at informatique13@yahoo.com. We respond within 24 hours.